NineWin Online Casino Terms and Conditions

Welcome to Nine Win. These Terms and Conditions ("Terms") govern your access to and use of the NineWin website, the NineWin mobile app and every game, bonus and service offered under the NineWin brand. Nine Win Online Casino is owned and operated by Pointissimo B.V. and holds a valid licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/969/1019. By completing a Nine Win login or otherwise using our platform, you confirm that you accept these Terms in full. If you disagree with any part of them, you must stop using our services immediately.

Acceptance of These Terms

By registering an account, requesting a NineWin bonus code, or simply browsing Nine Win slots and live tables, you agree to comply with these Terms and all applicable laws. We may amend these Terms at any time, and your continued use of NineWin after changes are published will confirm your acceptance of the revised version. We recommend checking this page periodically, as we will not always notify you individually of minor updates.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. Our services are offered on a global, international basis; NineWin is not officially authorised for the UK market, and Nine Win does not accept applications where local law prohibits online gambling. You may hold only one account per person, household or IP address, and multiple accounts may result in suspension and forfeiture of funds.

• You must provide accurate, current and complete registration details.
• You are responsible for keeping your NineWin login credentials confidential.
• We may request identity verification documents before approving any withdrawal.
• We reserve the right to refuse or close any account at our discretion.

Licence, Regulation and Fair Play

Nine Win Casino was established in 2023 and operates under the Curaçao Gaming Authority framework through our owner, Pointissimo B.V. This licence allows us to offer our services internationally, though it does not constitute authorisation by the UK Gambling Commission. Our games come from more than 115 licensed studios, including NetEnt, Pragmatic Play, Evolution and Play'n GO, and each title is independently tested to guarantee fair outcomes across every Nine Win slot and live table. Any attempt to manipulate results, exploit software errors or collude with other players will result in immediate account closure.

Bonuses and Promotions

We offer a range of promotions, including our Welcome Bonus package across your first three deposits, sports betting bonuses, weekly cashback and our Loyalty Rank programme. Every NineWin bonus code and Nine Win promo code is subject to its own terms, covering minimum deposit amounts, maximum bonus values, validity periods and wagering requirements of typically x35 on casino bonuses or x5 on sports bonuses.

• The First Deposit Bonus offers 100% up to €500 plus 150 Free Spins, with a €15 minimum deposit.
• The Second and Third Deposit Bonuses provide further matched funds under the same wagering conditions.
• Sports betting bonuses carry a lower x5 wagering multiple within 14 days.
• We may cancel or adjust any promotion, including a NineWin no deposit bonus, if we detect bonus abuse or bonus hunting.

We do not currently run a standing Nine Win casino no deposit bonus; any such promotion will be described in full on the relevant promotions page, together with its own wagering and eligibility conditions.

Deposits, Withdrawals and Payment Methods

We accept deposits and process every Nine Win withdrawal through VISA, Mastercard, Apple Pay, Google Pay and major cryptocurrencies including Bitcoin, Ripple, Ethereum and Litecoin. The minimum deposit is €20, and the minimum withdrawal amount is €50. Requests typically remain pending for up to 72 hours before processing begins; bank transfers are usually completed within 24 working hours but may take up to 5 business days depending on your bank, while e-transfers are generally processed within 24 hours and occasionally up to 2 business days.

We may apply maximum withdrawal limits per day, week or month, and your current limit is shown in the cashier's Withdrawal section. Higher Loyalty Rank tiers unlock increased withdrawal limits. If your win exceeds €10,000, we reserve the right to divide the payout into monthly instalments of a maximum of €10,000 until the full amount has been paid. Currencies accepted across NineWin include EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC and other cryptocurrencies.

Our Loyalty and VIP Programme

Our Nine Win Loyalty System rewards regular players with increasing benefits as they climb from Bronze to Silver, Gold and Platinum. Higher ranks unlock cashback boosts, points rakeback of up to 18%, a dedicated VIP manager, exclusive tournaments and priority in the withdrawal queue. Progress is measured through Withdrawable Points and Deposit Points, and we may adjust the thresholds or benefits of any tier at our discretion, provided existing balances and pending rewards are honoured.

Responsible Gambling

We are committed to promoting responsible play across every NineWin online casino product. We provide tools such as deposit limits, loss limits, session reminders and self-exclusion options, and you can request temporary or permanent exclusion at any time through our support team. If you believe your gambling has become a problem, we encourage you to contact independent support organisations and to use the self-assessment tools available in your account settings.

Use of Our Services and Prohibited Conduct

You agree to use Nine Win only for lawful, personal, non-commercial purposes. You must not use bots, automated software or any technique intended to gain an unfair advantage. We may suspend or terminate your account, void winnings and confiscate funds if we reasonably suspect fraud, money laundering, chargeback abuse or breach of these Terms. Any attempt to access NineWin from a restricted jurisdiction remains your own responsibility, and we accept no liability for the consequences of such access.

Intellectual Property

All content on our platform, including our logo, software, graphics and game titles, is owned by us or licensed to us by our providers. You may not copy, reproduce, distribute or create derivative works from any part of our website without our prior written consent.

Limitation of Liability

We provide our services on an "as is" and "as available" basis. To the maximum extent permitted by law, we exclude liability for indirect, incidental or consequential losses arising from your use of our website or app, including losses caused by technical faults, connectivity issues or third-party payment processing delays. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, regulatory requirements or business practices. Updated versions will be published on this page, and your continued use of our services after such changes take effect will constitute acceptance of the revised Terms.

Governing Law and Contact

These Terms are governed by the laws applicable to our licence issued by the Curaçao Gaming Authority. Any dispute arising from your use of our services should first be raised with our support team through live chat, available 24/7, or by email at support@ninewin.com. We aim to resolve all account, bonus and withdrawal queries promptly and transparently.